By Paul Howard
•
07 Oct, 2023
Tenant Screening - Why Use a Telephone Script? Benefits: To stay in control of the conversation. This is a business call. Treat it that way. To make sure everything you say is accurate with no hint of any kind of discrimination. To do a little preliminary tenant screening To send a strong signal that you are a good manager and that you will conduct a through background check before renting. To keep the conversation brief but thorough presenting a professional demeanor. Remember: Callers with a track record of broken leases, evictions, criminal history, etc. carefully listen to every word. They are less likely to call you back if they learn you are a good manager and that you will do a through background check including credit history, rental history, criminal history and demand proof of sufficient income. Also remember : The best tenants are just as fearful they will end up with a bad landlord as you are of a bad tenant. Good tenants like to hear your professional, through, business like tone. They want to hear you say you will conduct a background check. Also remember : The best tenants are just as fearful they will end up with a bad landlord as you are of a bad tenant. Good tenants like to hear your professional, through, business like tone. They want to hear you say you will conduct a background check.